Physical Therapy Clinic of Paris

(903) 785-3861

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Privacy Policy

Effective Date: May 1, 2026

At Physical Therapy Clinic of Paris, along with our affiliated locations (“Physical Therapy Clinic of Paris,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, and communication tools, including appointment requests, phone calls, text messages, and email.

This Privacy Policy applies to information collected through our website, online forms, and related communication services.

Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

When you submit a form, request an appointment, call, text, or otherwise contact us, we may collect:

  • Name
  • Phone number
  • Email address
  • Preferred clinic location
  • Appointment preferences
  • Insurance information
  • Information you provide in contact forms or messages

Communication Information

If you contact us by phone, email, website form, or text message, we may collect the contents of that communication and any contact details you provide.

Automatically Collected Information

When you visit our website, we may automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Site usage behavior
  • Cookies and analytics data

This information helps us improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
  • Respond to questions and patient inquiries
  • Send appointment reminders and follow-up communication
  • Communicate about clinic services
  • Improve our website and patient experience
  • Maintain internal records
  • Comply with legal and regulatory obligations

SMS and Text Messaging Communications

If you provide your phone number and consent to receive text messages, you agree to receive SMS communications from Physical Therapy Clinic of Paris related to:

  • Appointment scheduling
  • Appointment reminders
  • Follow-up communication
  • Patient care coordination

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP.

You can request assistance by replying HELP.

SMS consent is not a condition of treatment.

SMS opt-in data and consent records are not shared with third parties for marketing purposes.

Sharing of Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Service providers assisting with website hosting, scheduling, communication tools, or business operations
  • Healthcare or administrative partners involved in coordinating care
  • Legal or regulatory authorities when required by law
  • Successors in the event of a business transfer or reorganization

Any third-party service providers we work with are expected to safeguard your information and only use it for authorized business purposes.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While we take data security seriously, no online system can be guaranteed completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Maintain patient communication records
  • Meet legal, administrative, and regulatory obligations
  • Resolve disputes and enforce agreements

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request limits on how your information is used
  • Withdraw consent to communications
  • Request a copy of your personal information

To make a privacy-related request, contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

Contact Us

Physical Therapy Clinic of Paris
Paris Office: (903) 785-3861
Clarksville Office: (903) 427-1545
Email: frontdesk@parispt.com

Consent to Communication

By submitting your information through our website, forms, or communication tools, you consent to being contacted by Physical Therapy Clinic of Paris by phone, email, and text message regarding appointment scheduling, appointment reminders, follow-up communication, and care-related services.

This may include manual or automated communications related to your requested services.

Consent to receive text messages is voluntary and is not required to receive treatment.

You may opt out of text communication at any time by replying STOP.

We do not sell, rent, or share your personal information with third parties for marketing purposes.